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Top Five Questions

1. Is the Red Flags guide easy to use?
Yes. It comes with complete instructions in plain English, and a CD of pre-written templates (Word .doc format) for which you simply fill in blanks and answer questions (policy templates, employee affirmation statements and more). Some additional modification may be required for certain dealerships.
2. How long will it take to receive my order?
It takes between five and seven business days from the date of the order. Orders must be received by 12 PM Central to be considered received that day. Expedited orders are subject to product availability and time of submission and are not guaranteed. You will be charged for shipping and may select any shipping method you so choose.
3. What is a mentor? Do I need one?
A mentor is an AFIP Certified individual, typically in the employ of the company from which you purchased your material, who will assist you if you have any questions during your study process. Your mentor may provide structured (checking in weekly to ensure you’re on track with your study process) or unstructured (available by phone if you have a question) assistance.
4. What are the benefits of AFIP Industry Membership?
Discounts on the AFIP Certification Course
Discounts on the popular Safeguards Rule Compliance Kit and An F&I Manager’s Guide to the Red Flags Rule
Access to free or reduced-price education and compliance tools
AFIP advocacy and dispute resolution assistance*
AFIP marketing supplies and PR assistance*
AFIP Industry Member logos for business cards and marketing materials
Listing on AFIP Industry Member Roster
AFIP-solicited legal opinions from top industry lawyers*

* In its mission to support the F&I industry, AFIP provides as many free or low-cost solutions as possible, but in certain circumstances fees may apply.
5. What is AFIP’s pricing and payment policy?
Prices listed are AFIP's retail rates. A place is provided when you order to list the organization recommending the materials or provide us with their coupon code. You must select this organization or provide the coupon code to qualify for any special offers they present.

You will be billed for the materials you order (paid or free), plus shipping and handling and any applicable taxes. AFIP reserves the right to require prepayment at any time for any reason (AFIP will contact you if it is determined you qualify for prepayment). Otherwise, you will be invoiced shortly after shipment. The invoice you receive is payable upon receipt.

You should ensure you have the authority to commit the individual or company named as billable to payment. AFIP is not responsible for internal authority disputes, but reserves the right to require payment from the individual who placed the order if the named billable is able to prove that individual did not have the authority to commit the named billable to payment.

If AFIP ships materials previous to receiving payment and the individual or company responsible for payment has an outstanding invoice for more than 90 days after the date of shipment, the account will be turned over for collection and the result of that action reported to credit reporting agencies. The individual or company responsible for payment will be required to make payment in full plus any fees associated with the collection of the debt, whether the claim is pursued by an attorney or a collection agency, in order to satisfy the obligations of that debt. Once an account has been turned over to collections, the product cannot be returned for credit.