Best Practices

Next to, “Did I get approved?” the second most common question customers ask is “Is this the best rate available?” Simply put, the word best cannot be used when discussing the installment sale finance charge or lease money factor with a customer. . .

The combination of the current economic conditions and the modern litigious environment makes paying close attention to regulatory compliance and best practices a must for dealers across the US.

The Seven Deadly Sins of F&I are the seven most common errors that cause dealers to become the targets of media exposes, class-action lawsuits, and high-dollar regulatory fines...